Here are my top 5 reasons why Twitter is fun:
Today, in my class, we’ll be talking about the characteristics of good answers in counseling. We’ve pretty much been talking about questions up until now because I’ve seen a huge tendency (in myself and others) to want to “fix” a problem before we know much about it. I’ve been hammering them with good counseling starts with asking the right questions. Today, we focus on good answers.
Good answers do the following seven things: confront the pain; accept the unknown; give time to process; minister with presence; share Biblical principles; show that they are not alone in their struggles; remind how God has worked in the past. I know there are other things, but for me, these characteristics are the things that make an answer a good answer.
Below is the mind map of my notes. Click the image to see it bigger (it’s in Spanish).
There is a concert I want to go to tonight at Hard Rock Live, and I wanted to buy my ticket this morning. So we went to a grocery store this morning because they have a ticketmaster. The website says they open at 9 am, so I figured if we went at 9:30, there would be no problems. I was wrong.
When I got there, there were three people from the grocery store working in the electronics store (where the ticketmaster booth is). I approached them. None of them looked up at me. I asked them politely if they could help me with the ticketmaster booth. The two ladies looked at each other like they couldn’t believe I was asking them that. Then they said that the ticketmaster people hadn’t arrived yet.
I asked them if they knew when they would arrive. One lady said 10 am. The other said 11 am. I asked them if it was 10 or 11. The manager looking lady looked at me like I was crazy and said, “Between 10 and 11.” I walked away and mumbled thank you. There’s one for the customer service record books.
You might be a twitter-holic if:
