This is related to my last post, and it also tells us a lot about the need to focus on really listening to other people when they are talking to us.

“Most listeners process information in the range of 300 to 500 words per minute (the rate generally declines with age). But most people speak at a rate of 100 to 200 words per minute, which means there’s serious excess capacity on the listening side of the transaction. And with excess capacity comes the tendency to daydream, fret, plan, doodle, and – if we’re not careful – lose track of what the other person is saying.”